Contact Us & Quality Assurance

For any inquiries regarding orders, delivery, or product quality, you can reach us through the following channels:

* Hotline: 01410-216555 (Available from 9:00 AM – 8:00 PM)

* Facebook Messenger: Contact us via our official Facebook page.

Product Quality & Reporting Timeline

To ensure the best service, specific timelines apply for reporting issues based on the type of product:

* Perishable Goods (Fish, Meat, Vegetables, Fruits):

Customers are requested to verify the quality of perishable items at the time of delivery. If any issue is found, it must be reported immediately to the delivery person or to our customer support within 2 hours of receiving the product.

* Packaged Goods (Groceries):

For packaged or non-perishable grocery items, any issues must be reported within 24 hours of delivery.

Order Cancellation

* Orders must be cancelled before the scheduled delivery process begins. 

* Once the product has been dispatched for delivery, the order can no longer be cancelled.